You have the right to cancel your order from the point of placing your order until 7 working days after receipt of your goods. This is the cooling off period. All cancellations must be made by phone to 01452 887280 and confirmed in writing within 7 working days of receiving the goods, quoting your order no and your postcode. We will then give you a cancellation number pertaining to your order for your reference. Any goods received that haven’t been cancelled in this way will not be dealt with under the cooling off period.

Where JDF has supplied goods to you, you must take reasonable care of the goods in your possession pending their return to us. We will accept returned goods with their original packaging and which do not exhibit undue signs of wear or tear. Any use of the delivered goods beyond that necessary to inspect the goods on delivery may invalidate your right to cancel the purchase.

Where JDF & Associates Ltd has supplied faulty or damaged goods to you, these goods must be returned to us at: Unit 11, Space Business Centre, Olympus Park Gloucester  GL2 4AL, or be available for collection by us that is agreed

Once notice of your cancellation has been received in writing JDF will make a refund of the sale price by cheque. This will be done within 30 days of the date of cancellation.